Customer care

SIZE CHART

ROWDY currently stocks sizes 6, 8, 10, 12 and 14. Use this size guide to assist you in ordering the perfect fit.

If you require a size currently not offered, please provide feedback to assist in future planning.

 

Size

6 8 10 12 14

Bust (cm)

82 87 92 97 102

Waist (cm)

62 67 72 77 82

Hips (cm)

91 96 101 106 111

 

 

Returns Policy

-    It is important that you are 100% happy with your purchase. If you are unsatisfied with any full price item(s) they must be returned within 14 days from date received. Complete the returns form HERE 

-    Rowdy does not cover the cost of return shipping.

-    It is recommend for you to use your preferred trackable courier service as Rowdy cannot be held liable for any parcels that are lost on their way to being returned.

 

 

Refund Terms & Conditions

-    Complete returns form before posting items to be returned.

-    Full price item(s) must be returned within 14 days from date received.

-    Full price Item(s) must be in saleable condition with original tags attached. Once tags are removed, items cannot be refunded.

-    Your refund will be processed within 48 hours of receiving goods. 

 

 

Faulty

-    Every measure is taken to ensure products arrive to you in perfect condition. However, if you have received an item with a fault please fill out the returns form HERE. 

-    Please be advised damage to garments through wear and tear and not following care instructions are not considered faulty.

-    Products are considered faulty if they arrive to you damaged or if a manufacturing fault occurs within the first 3 months from date of receiving them.    

 

 

Shipping

-    Orders will ship within 1-2 business days from time of order.

-    Complimentary shipping is offered on all orders Australia wide. Delivery time will vary depending on your location.

-    International shipping charges are calculated at the checkout. Delivery times will vary depending on your location.

-    Once your order has been shipped, you will receive a confirmation email with shipping details and tracking number.

 

 

Contact & Enquiries 

For further enquiries contact jessica@rowdyhq.com.au